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Further Information

  • What is an echocardiogram?

    An echocardiogram, sometimes known as an echo, uses ultrasound to examine the heart. Using an echo we can see the structure of your heart and see how it is working. The echocardiogram gives a detailed scan of the heart and can find underlying heart abnormalities that an ECG can miss.

     

  • What is an ECG?

    An electrocardiogram, known as an ECG, is a test used to check your heart’s rhythm and electrical activity.

    We also provide modern wireless ECG monitoring for up to 7 days (Bardy Patch Monitor) to check for heart rhythm problems such as atrial fibrillation.

  • Car parking and public transport

    Car Parking
    Permit parking covers most of the Osborne Avenue area on Mon – Sat between 7.30 to 9.30am and from 5pm to 10pm.

    YOU ARE FINE TO PARK FOR FREE IN THOSE ZONES BETWEEN 9.30 AND 5pm FROM MONDAY-SATURDAY, AND ALL DAY SUNDAY.

    The main exception to this is metered parking alongside Newcastle Cricket Club on Osborne Avenue, just a couple of hundred yards from the Osborne Clinic.  It costs 50p per hour and charges are in force Mon – Sat until 6.30pm.

    Metro Stations
    The nearest station is Jesmond.

    Bus Routes
    There are bus stops at both ends of Osborne Avenue: services pass along Jesmond Road (stop: Cradlewell) and Osborne Road (stop: Cherry Tree restaurant/Clayton Road).

  • Costs

    Private Echocardiography

    HeartScan prides itself on providing superior specialist Echo services at very competitive costs. State-of-the-art equipment is used and advanced Echo techniques employed to provide a very detailed assessment of your heart structure and function.

    The total cost (including specialist report) for an Echo for self-funding patients is £295.

    Sports Screening
    HeartScan’s sports screening package provides state of the art cardiac screening using detailed ultrasound imaging of the heart (echocardiography), an electrocardiogram (ECG) and a specially designed questionnaire. This package, which includes a specialist report by Dr. Kenny, has been competitively priced at £345 per screening.

    Screening is performed for individuals at The Osborne Clinic, Jesmond.

    Group and club bookings are welcomed. Mobile screening clinics can also be provided at clubs facilitating group screenings.  Special rates are available for group bookings.  Please call Dr. Kenny to discuss.


    Insured patients:

    HeartScan is recognised and approved by Bupa and other leading private healthcare providers.  Our charges for the services we provide are agreed with the medical insurance companies.

    If you have private medical insurance you should contact your insurance company prior to your appointment in order to obtain a pre-authorisation code.

    We will invoice the insurance company directly on your behalf.  However, please note that the ultimate responsibility for payment lies with you and you will therefore be responsible for any shortfall should your insurance company fail to cover the full amount.

    Self-funding patients
    We welcome self-funding patients.

    Please note that if you do not hold private medical insurance you will be responsible for all costs incurred as a self-funding patient.

    We require that self-funding patients settle all accounts on the day of consultation.

  • Feedback

    The quality of care that we provide is of fundamental importance to us and therefore we value your views on our services.

    We welcome and encourage all patients and service users to comment on the care they have received.

    We will take each comment or suggestion seriously and act upon them wherever possible to improve our services.

    To leave feedback, please visit our contact page and fill in the contact form.

  • Complaints procedures

    If you have a complaint or concern about the service you have received please let us know.

    We continually strive to ensure that the care you receive is of the highest quality. When there has been cause for concern we will acknowledge our shortcomings and aim to rectify things as quickly as possible. We are committed to use the lessons learnt to improve the quality of our services accordingly.

    You should address your concern in writing to Dr. Kenny, Director of Heartscan. She will make sure that your concerns are dealt with promptly and in the correct way.

  • Patient information leaflets

    Sports Cardiology Screening

    Further information about this service can be found in our patient information leaflet which you can download here.

    ECG

    Further information about this service can be found in our patient information leaflet which you can download here.

    Echocardiography 

    Further information about this service can be found in our patient information leaflet which you can download here.

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